Returns policy

You have the right to withdraw from the purchase within the legal period of 14 calendar days from the receipt of the product, in accordance with European e-commerce regulations.

To do so, please send us an email at hola@anecdotarural.com indicating the order number and the reason for the return. Once we receive your request, we will inform you of how to proceed.

Conditions for the return:

• The product must be in perfect condition and unopened.
• Return shipping costs are the responsibility of the customer, unless the product is defective or there was an error on our part. In this case, the customer must provide 3 images of the product to hola@anecdotarural.com within three days of receiving the package.

Once the return is received and reviewed, we will refund the corresponding amount within a maximum of 7 business days using the same payment method used for the purchase.